Digital Support

Do you need help with various devices, programs or online services? 

We can help you with the following:

  • basic use of computers, the most common programs and the Internet
  • use of tablet computers and smartphones
  • searching for information
  • using social media
  • editing and saving digital images
  • using e-books and other digital materials
  • using the library’s online services
  • using various other online services

Digital Support is available to anyone free of charge.

We encourage everyone to learn and try new things. We will help you with your everyday problems with the digital world. However, do not reveal your usernames and passwords to us. Our digital advisers will not write applications, make purchases or transfer money for you. You are always responsible for your device and software during guidance.

Libraries also organise digital support events in the libraries and online. Check the dates and times in the event calendar.

You can also ask the libraries in Espoo for digital support using the Borrow a Librarian form

City of Espoo: support for using e-services

Kauniainen City Library provides help with digital devices Mon–Fri. Book an appointment in advance by calling the library, tel. 050 411 6504 (1 hour/customer) or check for drop in possibilities on the events page.

The City of Helsinki provides digital support in libraries and other locations, online, through a chat service and by phone. Digital Support in Helsinki.

Help with online services and digital devices.

Enter ry provides ICT tutoring for seniors. Sign up for tutoring through the Enter ry website (in Finnish).

Vantaa Adult Education Institute provides digital support by phone, tel. 040 653 2170 (Mon–Thu 13:00–16:15 and Fri 13:00–15:30), and on its Facebook page.

Sources of digital support in the Uusimaa region are listed on the Suomidigi website (in Finnish).

Learn digital skills Online

Digitreenit by Yle, the Finnish Broadcasting Company (in Finnish)

Digital support websites under (in Finnish)

Home and Learn's free computer courses and tutorials

Free Online Information Systems Courses

Khan Academy

Wisc-Online - Basic Computer Skills MOOC

Give feedback on Digital Support (in Finnish)