My new colleague was on the phone in the service area. I came in after the call had ended. He was still holding the phone, looking lost.
A customer would have wanted to make a reservation. He had asked if the customer wanted to reserve a specific book or a computer. The customer had replied: “No, I want a table for four.” It is true that the Itäkeskus Library is everyone's living room, but we are not quite as far yet as to take restaurant-style table reservations!