Do you already pay your library fees online?
You no longer need to carry cash when you go to a library. Since the last December, customers have been able to pay library fees such as overdue payment easily and speedily online.
Online payment system was put into operation in HelMet libraries in the beginning of last December. This service is available to all customers in Helsinki, Espoo, Vantaa and Kauniainen libraries. You can easily pay online almost all library fees, e.g. overdue payments.
Sign on with your library card number
Library fees can be paid via Pay Online link. Link to the online payments is on the upper right hand corner on HelMet website as well as on right hand banner. You can also find the link once you have logged into your own HelMet account.
You can sign on to the Pay Online with your library card number and the PIN-code. You can pay using either as credit or debit or with you own online bank password details.
”Paying is easy and fast”
Photo: Iina Soininen
Eveliina Heikkinen is a customer in Pasila library. Recently she tried for the first time to use Pay Online possibility when she was wanted to pay her overdue payment.
– This is much more easier than carrying cash or by paying small fees with the bank card since all other fees are likewise paid online nowadays. This is an easy and modern alternative.
According to her, online payment went smoothly.
– Online payment happened normally just like any online payment. Pay Online link isn’t particularly visible but I did find it from the HelMet front page quite quickly. I didn’t need any instructions.
Eveliina does not think that she would have to pay library fees all the time in the future.
– While still at school, I use to have more overdue payments since I needed the books all the time. Nowadays I remember to return books in time.
Contactless payment will be introduced to Helsinki libraries
Contactless payment will be introduced to Helsinki libraries during this spring which means that you can pay library fees as contactless payments. Contactless payment is done without PIN-code with a card that has contactless payment function. You can use contactless payment only up to 25€. Once the contactless payment has been introduced in libraries, it will be notified on service desks.
Frequently asked questions (FAQ) – online payment
Text: Iina Soininen
Photo: Anssi Sajama
Translation: Antti Mäkinen