Loan periods and fees
General loan period 28 days
Bestsellers 14 days
Music CDs 14 days
DVDs and Blu-ray discs 14 days
Console games 14 days
Board games 14 days
Objects 1-28 days (depending on the object)
E-materials 1-28 days (depending on the service)
Limit on reservations and loans:
Console games 5
All other materials 100
50 pending reservations at a time
Joint fees charged by Espoo, Helsinki, Kauniainen and Vantaa City Libraries
Overdue fee/day/adult item/loan €0,20
Maximum overdue fee/loan €6,00
Uncollected reservations €1,00/reservation
Replacing a lost or damaged library card €3,00 (adults) / €2,00 (under 18 years of age)
For materials reserved or borrowed by customers aged under 18 or included in the flexible customer model, the fee for uncollected reservations or overdue fees will not be charged.
Maximum outstanding debt
You will lose your borrowing rights if your outstanding debt is €30,00 or more.
Compensating for items and paying the fees
You will have to compensate for lost or damaged material by paying a price which is charged according to the item’s value registered in the library’s database. If you wish to substitute a similar item for the material lost or damaged, you will have to settle each case separately with the library. You cannot substitute a similar item for a video cassette, BD disc, DVD disc or console game. These must always be compensated for by paying the price mentioned below. The library will not refund the compensation price even if you later find the material you have compensated for. You can pay the fees (except for collection) at any Helmet library or online www.helmet.fi/payonline. The library will not refund any fees paid.
Compensation prices for lost or damaged materials
DVD, Blu-ray disc, console game / adults’ material €42,00 / item
DVD, Blu-ray disc, console game / children’s material €17,00 / item
Single magazine / adults’ material €5,00 / copy
Single magazine / children’s material €3,00 / copy
Compensation prices for all other materials will be charged according to the item’s value registered in the library’s database. However, a minimum of €17,00 will be charged for items from the adults’ department, and a minimum of €9,00 for children’s material.
Espoo, Helsinki, Kauniainen and Vantaa City Libraries transfer their outstanding fees to be collected by the collection office Lowell Oy approximately 60 days after the due date. With effect from 1st April 2014 the collection concerns items borrowed by a person 18 years of age or older. The collection office invoices city-specific compensation fees, its own collection fees and the legal penalty interest for the item.
Copies and prints
Printing costs are city-specific.
In Espoo, the printing and copying fee is €0.20 per page. In some cases, customers may be offered up to 20 free printouts per visit.
Vantaa free of charge 20 pages/customer (no printing service in Hiekkaharju, Myyrmäki, Pähkinärinne or Tikkurila)
Helsinki: €0,40/page (3D prints €0,70)
The libraries also have rooms which can be rented for events. You can find the rent prices for these rooms in each library's own services.
Products for sale
Books withdrawn from the collections €0,20 – €35,00 / item
Other potential products for sale are priced separately by the library.
Interlibrary loan fee
Please check the library-specific interlibrary fees at the site www.helmet.fi -> Libraries and services -> Interlibrary loans -> Fees for interlibrary loans.
A fax service is available at some libraries in Helsinki. Please check the availability and pricing at www.helmet.fi -> Libraries and services.