In the facility
The customer service point has 4 floors.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The facility uses movement-guiding surface material.
The doors in the facility are hard to perceive.
The facility has a toilet marked as accessible on floor -1. The toilet door cannot be easily opened and closed.
A second toilet marked as accessible is located on floor 2.
A third toilet marked as accessible is located on floor 3.
The service point has a fixed induction loop in the customer service desk, lecture room, auditorium.