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The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.

The route to the entrance is guided, smooth and sufficiently wide and illuminated.

The entrance stands out clearly and is illuminated.

In connection with the entrance, there are at least 4 turning steps with handrails on one side.

The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.

The customer service point is located on floor 1.

For moving around, there is a lift; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons.

The doors in the customer service point stand out clearly.

The waiting room of the customer service point has no queue number system. The customers wait standing up.

The customer service point has an accessible toilet on the same floor.

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Contact information

Metsäpurontie 4

00630 Helsinki

(09) 3108 5063