Helsinki libraries to change their printing and computer use practises  

Helsinki libraries will be introducing a new printing system at the beginning of 2023. In future, customers will no longer log into computers using their personal credentials. To print materials, you will first have to create a printing account for yourself. You will need an email address to register your printing account.   

Printing will cost €0.40 per page. Free printing will no longer be available in Helsinki. Printouts will be paid directly to the library staff. Printing quota in the old PaperCut system can be used to pay for printouts and copies until the end of 2023. Unused printing quota will not be refunded.   

All libraries do not accept cash payments. The libraries that take cash are listed in the ‘Libraries and services’ menu with the search term “cash payment option”.   

You will be able to print materials either from a customer computer or your own device also in future.  

Customer computers to be replaced in all Helsinki libraries  

All Helsinki libraries will be replacing their customer computers with new ones at the beginning of 2023. The project covers the entire City of Helsinki.  

The customer computers will be replaced with new ones one library at a time. The replacement work will begin at Töölö Library. Computers may be occasionally unavailable during installation work.   

Customer computer use times vary from 30 minutes to four hours. More detailed information about the customer computers of each library is available on the library’s own Helmet page under ‘Services’.  

Most customer computers cannot be reserved in advance. However, some libraries allow their computers to be reserved at the Varaamo service.  

Photo: Jussi Hellsten / City of Helsinki