In the facility
The customer service point is on the entrance floor.
Size of the elevators: width 74 cm, depth 107 cm.
The customer service point has directions to the different facilities.
The customer service point has thresholds over 2 cm high.
The customer service point has 3 consecutive steps.
The doors in the customer service point stand out clearly.
The waiting room of the customer service point has no queue number system. The customers wait standing up.
The customer service point has an accessible toilet on floor 1.